Service Tech Hiring Kit
Compare technician candidates using a hiring guide, scorecard, and pipeline tracker. Scripts and templates cover each stage from screening through the offer.
HR advisory, assessments, and operating tools for U.S. businesses
TrueStep HR tools
Find tools for hiring technicians, planning coverage, managing pay, and keeping experienced employees.
Answer four questions to find a tool that fits your situation. See the price and how it can help.
What you receive See the price and included files on each product page. Every purchase includes a full refund within 30 days. Request a refund at support@truestephr.com. What we cover
Compare technician candidates using a hiring guide, scorecard, and pipeline tracker. Scripts and templates cover each stage from screening through the offer.
Give new technicians a clear start and a plan for their first year. The 30-, 60-, and 90-day plan, first-year tracker, and check-in guides help managers review progress and address concerns early.
Organize dispatch coverage, on-call rotations, staffing, and recurring call-offs with a coverage workbook, rotation schedule, and conversation guides.
Model technician wages, spiffs, commissions, drive time, and the billed hours needed to support a raise.
Calculate lost revenue from an empty truck and the cost of replacing a technician using your own rates. Review the Excel formulas behind each estimate and use the departure log to identify the most common reasons technicians leave.
Track technician licenses, certifications, and renewal dates. Use the field guide and conversation scripts to prepare for upcoming renewals.
Get six connected technician toolkits under one license. The Start Here guide explains how to use them together.
Adjust your filters or explore the free technician resources.
Free technician resources
Review the research on the cost of an empty truck, then estimate the impact on your business.