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TrueStep HR tools

Home services HR tools

Find tools for hiring technicians, planning coverage, managing pay, and keeping experienced employees.

Answer four questions to find a tool that fits your situation. See the price and how it can help.

What you receive See the price and included files on each product page. Every purchase includes a full refund within 30 days. Request a refund at support@truestephr.com. What we cover

7 results
Service Tech Hiring Kit: preview of all 7 files. Excel + Word + PDF, 30 pages in all.
KitTSHR-181

Service Tech Hiring Kit

Compare technician candidates using a hiring guide, scorecard, and pipeline tracker. Scripts and templates cover each stage from screening through the offer.

Tech First-Year Retention System: preview of all 8 files. Excel + Word + PDF, 42 pages in all.
SystemTSHR-182

Tech First-Year Retention System

Give new technicians a clear start and a plan for their first year. The 30-, 60-, and 90-day plan, first-year tracker, and check-in guides help managers review progress and address concerns early.

Empty Truck and Turnover Cost Workbook: Preview showing the 7 included Excel, Word, and PDF files, 29 pages in all.
KitTSHR-185

Empty Truck and Turnover Cost Workbook

Calculate lost revenue from an empty truck and the cost of replacing a technician using your own rates. Review the Excel formulas behind each estimate and use the departure log to identify the most common reasons technicians leave.

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Free technician resources

See what an empty truck costs

Review the research on the cost of an empty truck, then estimate the impact on your business.

Reference noteWhat technician vacancies cost a home services business. The HVAC industry faces an estimated shortage of 110,000 technicians. On a peak day, an empty truck can put $2,000 to $7,800 in revenue at risk. Replacing a technician can cost $15,000 to $25,000.
Free calculatorTech Turnover Cost Calculator. Estimate technician turnover costs using billed rates, wages, time to refill the position, and hiring expenses.
Free calculatorEmpty Truck Cost Calculator. Estimate revenue at risk per day and across the full vacancy period.
Free calculatorOn-Call Pay Cost Calculator. Calculate weekly on-call costs using flat payments, call-out frequency, and response pay.