Empty Truck and Turnover Cost Workbook
Calculate empty-truck and departure costs at your rates with open Excel formulas. Use the departure log and reason ranking to prioritize fixes.
HR advisory, assessments, and operating tools for U.S. businesses

These previews show pages from the files you receive.
Home services pay
A pay math field guide and workbook to model spiffs, commissions, drive time, and raise breakevens against your billed-hour costs.
Start with the free On-Call Pay Cost Calculator. See what one on-call week costs per response hour and per year, then decide whether the workbook would be useful for your business.
$49
Checkout takes place on our store at shop.truestephr.com. Any applicable sales tax appears at checkout before you pay. These files provide general HR information, not legal advice.
Need approval first?
Ready to put your tool to work?
Bring your purchased tool and the situation you are working through. A TrueStep HR practitioner will help you set the inputs, make the first decisions, and identify a practical next step.
See the Setup Session →Where to start
Know what each pay plan costs and how to explain the numbers to your technicians.
Fit
What is inside
Taken from the kit’s own Start Here guide, so what you see here is what you open after checkout.
How to use it
Start with The Pay Math Field Guide and follow the four steps below. By step 4, you will be recording actual pay weeks in the Weekly Pay Log every payday.
Read the key idea on page 2 of the Field Guide. In fifteen minutes, you will understand the two numbers behind every pay question.
Enter your numbers in place of the amber starter figures on the Pay Plan Modeler and Drive Time tabs. Your cost per billed hour, the corresponding margin, and the pay under each plan update as you type.
Complete a pay plan summary sheet from Scripts & Templates for each technician, so each person can see how their paycheck is calculated.
Record actual pay weeks in the Weekly Pay Log every payday. Before responding to a raise request, check the numbers in the Raise Breakeven tab.

Before you buy
Find details about file formats, delivery, licensing, and refunds.
You receive 6 PDF guides, 1 Word document, and 1 Excel workbook, all named in the What is inside section above. This is a one time purchase, delivered as a download, not a subscription.
Yes. The first image shows the file set, and the second and third show actual pages from the current download.
Yes. You can edit and brand the Word document, fill in the Excel workbook, and read or print the PDF guides for your own internal operations.
For help implementing this tool, book a one hour Setup Session for $149. For broader HR support, advisory begins with a short request and a written scope at truestephr.com/pages/advisory. For legal questions, consult qualified counsel.
Right after payment, your download link appears on the confirmation screen and again in your email receipt. All files arrive as one ZIP. No account is needed.
You can use Word and Excel, LibreOffice on a computer, or Google Docs and Google Sheets in a browser. The alternatives are free. Any PDF reader opens the guides. See download help.
Email support@truestephr.com within 30 days for a full refund. No form or explanation is required. The full terms are in the refund policy.
No. It is general HR information and a working method. It is not written to any one state unless the page says so. Where a decision turns on the law, use qualified counsel. See what we cover, and what we do not.
One license covers the internal HR work of one legal entity. You may edit the files, brand them, and issue them to your employees. Consultants and groups with several entities need the extended license. See the license.
Extend the system
Explore related tools for the same situation, operating method, or industry.
Calculate empty-truck and departure costs at your rates with open Excel formulas. Use the departure log and reason ranking to prioritize fixes.
Plan dispatch coverage with a workbook, an on-call rotation for the busy season, and scripts for addressing recurring call-offs.
Hire service technicians with clear standards and a consistent process. You get the hiring field guide, a scorecard and pipeline tracker, and scripts and templates for every step from screening through the offer.