Service Tech Hiring Kit: all 7 files shown in a stack of pages. Excel + Word + PDF, 30 pages in all files.

These previews show pages from the files you receive.

Home services hiring

Service Tech Hiring Kit

Hire service technicians with clear standards and a consistent process. You get the hiring field guide, a scorecard and pipeline tracker, and scripts and templates for every step from screening through the offer.

FormatKit

Contents5 PDF guides, 1 Word document, 1 Excel workbook

UseInstant download

Use the free Tech Turnover Cost Calculator to calculate the cost of one technician departure using your billed rate, wage, refill weeks, and hiring costs.

$39

One-time purchase. Editable files.
Your download link appears on the confirmation screen and in your receipt. No account needed.
Request a full refund within 30 days with one email.
Licensed for one company's internal HR use. Resale and redistribution are not permitted. Read the license.

Checkout takes place on our store at shop.truestephr.com. Any applicable sales tax appears at checkout before you pay. These files provide general HR information, not legal advice.

Need approval first?

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Ready to put your tool to work?

Add a one hour Setup Session, $149

Bring your purchased tool and the situation you are working through. A TrueStep HR practitioner will help you set the inputs, make the first decisions, and identify a practical next step.

See the Setup Session →

Where to start

Set the ten scorecard weights to your shop before you screen anyone.

Clear hiring standards and timely decisions help you compete for technicians, even when other employers spend more on job postings.

DecisionHire someone

IndustryHome services

Files5 PDF guides, 1 Word document, 1 Excel workbook

ReviewRead our published standard for how we develop our tools, and what we cover for their scope and limits.

Fit

Is this the right fit for your work?

A good fit

For home services businesses hiring service technicians.
You want editable Word and Excel files that stay with your organization.
You or a manager will run the process and want a clear sequence to follow.

When to consider another option

For advice about one person's specific circumstances, consult qualified counsel.
For rules specific to one state or city, consult the applicable local requirements. This tool is not written for any one state.
For help running the process, explore our advisory services.

What is inside

Every file in the download, by name.

Taken from the kit’s own Start Here guide, so what you see here is what you open after checkout.

PDF · readStart Here: a guide to every file and the order to use them.

Word · editService Tech Hiring Scripts & Templates: a ten-minute phone screen, scorecard interview questions, a same-day offer call, an honest job posting, a two-call reference check, and a one-page working interview plan.

PDF · readQuick Reference: the whole workbook on one page, including what each tab does, what to enter, and how to read the result.

Excel · useService Tech Hiring Scorecard and Pipeline: a weighted ten-line scorecard for evaluating every candidate consistently, a 120-row pipeline log, sourced benchmarks, and a summary ranking hiring sources by technicians who stay past day 90.

PDF · readTrueStep HR Product License: what you may and may not do with your purchased files.

PDF · readUsing This Workbook in Google Sheets: how to upload the file and what to check afterward.

PDF · readThe Service Tech Hiring Field Guide: how the hiring process works, where to find technicians, how to write an honest posting, how to move candidates through the process quickly, and common mistakes that can lead to a bad hire.

How to use it

Your first 15 minutes

Start with The Service Tech Hiring Field Guide and follow the four steps in order. By step 4, every candidate goes through the same ten-minute screen.

Spend fifteen minutes with the Field Guide, starting with the idea on page 2. It explains why moving quickly and holding candidates to the same standards can matter more than a bigger posting budget.
Open the Workbook and review the ten scorecard lines. Adjust the amber weights for your shop, using the displayed total to keep the weights at 100.
Post the honest job posting from Scripts & Templates. Log each applicant in the Hiring Pipeline on the day they apply, starting with the source.
Follow the same sequence for every candidate: ten-minute screen, scorecard interview, paid working interview, and same-day offer. Mark day 90 for every hire and review the Summary tab monthly.

Service Tech Hiring Kit: the Start Here guide from the download, listing every file and the order to use them.

Before you buy

Questions about your purchase

Find details about file formats, delivery, licensing, and refunds.

What exactly do I receive?

You receive 5 PDF guides, 1 Word document, and 1 Excel workbook, all named in the What is inside section above. This is a one time purchase, delivered as a download, not a subscription.

Are these the real screenshots?

Yes. The first image shows the file set, and the second and third show actual pages from the current download.

Can I use the files in my business?

Yes. You can edit and brand the Word document, fill in the Excel workbook, and read or print the PDF guides for your own internal operations.

What if I need help applying it?

For help implementing this tool, book a one hour Setup Session for $149. For broader HR support, advisory begins with a short request and a written scope at truestephr.com/pages/advisory. For legal questions, consult qualified counsel.

How do I get the files?

Right after payment, your download link appears on the confirmation screen and again in your email receipt. All files arrive as one ZIP. No account is needed.

What do I need to open them?

You can use Word and Excel, LibreOffice on a computer, or Google Docs and Google Sheets in a browser. The alternatives are free. Any PDF reader opens the guides. See download help.

What if it is not right for us?

Email support@truestephr.com within 30 days for a full refund. No form or explanation is required. The full terms are in the refund policy.

Is this legal advice?

No. It is general HR information and a working method. It is not written to any one state unless the page says so. Where a decision turns on the law, use qualified counsel. See what we cover, and what we do not.

Who may use the files?

One license covers the internal HR work of one legal entity. You may edit the files, brand them, and issue them to your employees. Consultants and groups with several entities need the extended license. See the license.

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