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Service Tech Hiring Kit

Hire techs with large-employer rigor. You get the hiring field guide, a scorecard and pipeline tracker, and the scripts and templates for every step from screen to offer.

FormatKit
Contents5 PDF guides, 1 Word document, 1 Excel workbook
UseDownload and keep

$39

  • Editable operating files, not a subscription
  • Immediate access through the secure TrueStep HR store
  • Built and reviewed under the published TrueStep HR standard

Digital products carry a 30-day money-back guarantee. General HR information, not legal advice.

Need it working, not sitting in Downloads?

Add a one-hour setup session · $149

Bring the purchased tool and your live situation. A TrueStep HR practitioner helps you set the inputs, make the first decisions, and leave with a usable next step.

See the Setup Session →

What this closes

A practical system that moves the decision into real work.

Set the ten scorecard weights to your shop before you screen anyone. A fixed bar and a fast process win technicians that a bigger posting budget will not.

DecisionHire someone
IndustryHome services
Files5 PDF guides, 1 Word document, 1 Excel workbook
ReviewBuilt to the published release checks; sources and change notes sit beside the catalog.

What is inside

Every file in the download, by name.

Taken from the kit’s own Start Here guide, so what you see here is what you open after checkout.

PDF · readThe Service Tech Hiring Field Guide: the operating logic, the sources that send technicians, the honest posting, the speed system, and the traps that turn a shortage into a bad hire (PDF to read)
Excel · useService Tech Hiring Scorecard and Pipeline: the weighted ten-line scorecard that grades every candidate the same way, the 120-row pipeline log, sourced benchmarks, and the summary that ranks your hiring sources by techs who last past day 90 (Excel to use)
Word · editService Tech Hiring Scripts & Templates: the ten-minute phone screen, the scorecard interview questions, the same-day offer call, the honest job posting, the two-call reference check, and the one-page working interview plan (Word to edit)
PDF · readQuick Reference: the whole workbook on one page: what each tab is for, what you enter, and how to read the result (file 2).
PDF · keepTrueStep HR Product License: what you may and may not do with the files you purchased (file 4).
PDF · readUsing This Workbook in Google Sheets: how to upload the file to Google Sheets and exactly what to check afterward (file 5).

Also in the download: Service Tech Hiring Scripts and Templates (editable Word, file 1). Every file is in the same folder, named with the number shown here so the steps below point straight at it. Open these in Word to change the wording for your own company before you use them.

How to use it

Your first 15 minutes

Step 1 is The Service Tech Hiring Field Guide, file 6. Work down from there, and by step 4 you run every candidate through the same lane: ten-minute screen.

  1. Skim the Field Guide, starting with the one idea on page 2. Fifteen minutes, and you know why speed and a fixed bar beat a bigger posting budget.

  2. Open the Workbook, read the ten scorecard lines, and adjust the amber weights to your shop; the total shows so you can keep it at 100.

  3. Post the honest job posting from Scripts & Templates, and log every applicant in the Hiring Pipeline the day they apply, source first.

  4. Run every candidate through the same lane: ten-minute screen, scorecard interview, paid working interview, same-day offer. Mark day 90 for every hire, and read the Summary tab monthly.

Service Tech Hiring Kit — the Start Here guide from the download, listing every file and the order to use them.

Before you buy

Clear answers to the practical questions.

The point of a product page is to let you judge the work before checkout.

What exactly do I receive?

5 PDF guides, 1 Word document, 1 Excel workbook, each one named in the What is inside section above. The purchase is a download, not a subscription, and the files are yours to keep.

Are these the real screenshots?

Yes. The preview images on this page are taken from the current deliverable, so you can judge the structure and writing before buying.

Can I use the files in my business?

The files are designed to be edited for your own internal operations. Review the included license and have legal counsel check decisions that require jurisdiction-specific advice.

What if I need help applying it?

Use the $149 Setup Session for one hour of implementation help on this tool. TrueStep HR does not offer broader consulting engagements. For a legal question, use qualified counsel.

Extend the system

Build on this decision.

These products address the next connected step in the same situation, operating method, or industry.