Free HR calculator
Empty Truck Cost Calculator
An open technician position can leave a truck parked and service calls waiting. Use your daily call volume, average ticket, and hiring time to estimate the revenue at risk.
Your estimate
The technician shortage, in numbers Note reviewed
Start with your service calls Use your daily call volume, average ticket, hiring time, and expected percentage of calls lost. About two minutes.
Your service calls
The vacancy
Daily revenue at risk
Revenue lost and calls covered
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How the calculation works
Estimate revenue affected by an empty truck
Other trucks may cover some calls while others go unserved during a technician vacancy. Your results separate total revenue at risk from the amount you expect to lose.
See the calculation
Daily revenue at risk
Multiply completed calls per day by average revenue per call to estimate daily revenue at risk. At 10 calls and $400 per call, the result is $4,000 per day, within the published HVAC peak-day range of $2,000 to $7,800.
Revenue lost during the vacancy
Multiply daily revenue by working vacancy days and the percentage of calls lost. The balance represents calls handled by other trucks.
Revenue and margin
This calculator estimates gross revenue. The workbook also calculates contribution margin after labor, parts, and other costs.
Put your results to work
Understand technician vacancies and turnover
Compare empty-truck costs, individual technician departures, and annual turnover in the Empty Truck and Turnover Cost Workbook. The Departure Log and departure reason ranking help you spot patterns in why technicians leave.
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Compare this estimate with your records to help plan your next step.