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Accessibility

Accessibility at TrueStep HR

We are working toward WCAG 2.2 Level AA across TrueStep HR. Here are the improvements underway and how to get help accessing the site.

Last reviewed

12 October 2026. We review this statement annually and after major site changes.

Our page templates include keyboard navigation, visible focus indicators, readable text on mobile devices, and labeled forms. We test these features throughout the site.

What we are improving

  • PDF documents. We are improving screen reader navigation in our catalog PDFs. Email us the document name to request an accessible version.
  • Checkout. Shopify handles checkout. We test the steps leading to it and can help you complete your purchase.
  • Store pages. We are improving image controls, mobile cart buttons, and link visibility on shop.truestephr.com. You can also purchase tools directly from the product pages on this site.
  • Calculators and assessments. We test keyboard navigation and how information is announced to screen readers.
  • Reference notes. We are improving heading structure and color contrast in earlier notes.
  • Downloads. We are improving heading and table structure in Word, Excel, and PDF files.
  • Embedded services. If you have trouble using a booking or payment window, contact us. We will help you complete the step and share the issue with the provider.

For accessibility help, email support@truestephr.com. We reply within one business day.

Accessibility testing

  • We combine automated checks with hands-on accessibility testing.
  • Testing covers keyboard navigation and color contrast across different page types.
  • We also check focus indicators, button sizes, text at 200% zoom, and layouts on narrow phone screens.
  • New page templates receive accessibility testing before publication.

Improvements across the site

We make accessibility improvements in our page templates so they carry across the site.

Need help accessing something?

Email support@truestephr.com with the page link and a brief description of the issue. Your browser and assistive technology details are helpful if you have them. We reply within one business day and can help you complete the task while we work on the issue.