PDF · readThe Conflict at Work Playbook: the working manual, the four areas from your check, the moves for each, and a 30-day plan.
FileConflict Conversation Planner: one specific conversation planned start to finish, with the PDF · FILL opening scripted and the close drafted.
Excel · useConflict Action Workbook: your check reads over time, live conflicts with agreements and check dates, practice reps, and a dashboard.
Word · editConflict Scripts and Templates: the exact words for the moments that decide a conflict, plus an agreement note template.
PDF · keepTrueStep HR Product License: what you may and may not do with the files you purchased.
PDF · readUsing This Workbook in Google Sheets: how to upload the file to Google Sheets and exactly what to check afterward.
PDF · readQuick Reference: the whole workbook on one page: what each tab is for, what you enter, and how to read the result (file 2).