Free assessment
Difficult Conversations Readiness Check
Work through five challenging manager conversations. Choose how you would respond and see what might happen next. About four minutes.
At a glance
- Time
- Five situations, about four minutes.
- Your results
- See your strengths in preparation, listening, and follow-through, plus one skill to practice next.
- Your privacy
- Your answers stay in your browser. You can email yourself a copy of your results.
Five manager conversations
What would you say?
A strong employee starts missing deadlines. Someone wants to know why they were passed over for a promotion. You need to deliver difficult news. Choose how you would respond in five situations and see what happens next.
Preparation and Clarity
Be clear about what you need to say and the facts behind it.
Empathy and Listening
Ask questions and make room for the other person’s perspective.
Follow-Through and Accountability
Agree on what happens next and when to follow up.
What your results will show
How you approached the conversations
Three conversation skills
See your scores for preparation, listening, and follow-through.
What you do well
See how your choices could affect each conversation, where you scored highest, and which skill to practice next.
For your next conversation
Get one technique to practice when a difficult conversation comes up.
Explore how you approach workplace decisions and where you can strengthen your skills. This assessment has not been validated for employment selection. Its results are not for hiring, promotion, or other employment decisions.